Personal information provided to Haeckels via our website will be handled in accordance with the Haeckels privacy policy.

Haeckels Limited (‘Haeckels’) is in charge of the collection and procession of your personal data on this website and is committed to protecting the privacy of your personal information. This Privacy Policy will explain how we manage the personal information that we collect and use through this website and how to contact us if you have any further queries about our management of your personal information.

Haeckels will only collect, use or disclose your personal information as permitted under the privacy regulations which apply to you and which implement the terms of Directive 95/46/EC on the Protection of individuals with regard to the processing of personal data and on the free movement of such data. We will only collect personal information about you by lawful and fair means and not in an unreasonably intrusive manner. The types of information we may collect include:

a. Identifying and contact information (for example, name, address and email address);
b. If you register an account with us and/or purchase products through our website, information about your purchases and your other activity on our website (for example, tracking which areas of the website you visit and the content you view).

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf. Should we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of this. If you do not provide personal information requested of you to us, we may be unable to provide you the products or services you have requested or be able to make contact with you in the future.

We will use your personal information to:

a. Fulfill your purchase orders for our products and/or gift certificates;
b. Provide you with copies of our newsletter;
c. Maintain, update and service your account with us;
d. Maintain, administer and improve our systems;
e. Improve our website, including to modify it to your usage, history and preferences; and
f. Provide you with information about our products, store launches, events or other promotional information.

If you provide your email address, you consent to Haeckels using your email address to contact you for the purposes listed above.

The recipients of your personal information are authorised employees of Haeckels and associates of Haeckels in matters of business. In order to properly conduct our activities, we may also disclose (with your consent where necessary) personal information to other persons or organisations. Such persons and organisations include:

a. Our service providers (such as IT service providers and mail houses); and
b. Other parties to whom we are authorised or required by law to disclose information.

Haeckels will take reasonable steps to:

a. Make sure that the personal information we collect and process is accurate, complete and up to date;
b. Protect the personal information that we hold from misuse and loss and from unauthorised access, modification or disclosure; and
c. Where permitted by law, destroy and permanently de-identify personal information that is no longer needed.

Online purchases are payable via a third party payment system which is encrypted and are not shared with Haeckels or our partners to ensure security of your payments. Other payment options are available on request, information obtained via these options will not be retained by us unless authorised.

Cookies

If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit Haeckels’ website. Cookies allow Haeckels to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to this website. Haeckels uses cookies to track and collect information about which parts of Haeckels’ site and newsletter are being visited by you. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website. If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.

Access to and correction of your personal information

Please contact us if you would like to seek access to or correct the personal information we hold about you. Haeckels will provide you with access to your personal information and will take reasonable steps to amend any personal information about you which is inaccurate or out of date.

If you:

a. Have any queries about how we handle your personal information;
b. Would like to access or correct the personal information we hold about you or object to its processing; or
c. Have any concerns or complaints about the manner in which your personal information has been collected or handled by us.

Please contact us d.bridges@haeckels.co.uk / a.verier@haeckels.co.uk